TicketFAQs

 


What are the Madison Mallards office hours?

Monday – Friday: 8:30 AM – 5:00 PM

Saturday: 9:00 AM – 1:00 PM

Sunday: CLOSED

Call 608-246-4277 to arrange an after hours meeting. 


What happens in the event of a rainout?

In the event of bad weather, the best place to find out if the game has been cancelled or postponed is our website at www.mallardsbaseball.com or on the Mallards social media sites. If we need to cancel a game, we'll immediately put a story on the website describing any details of when the game will be rescheduled and how to redeem your tickets. We will also update the office voicemail message to explain the weather and its effects on the game.

Mallards Rainout Policy 2017: NO REFUNDS ARE ALLOWED

  • If a game is rained out prior to the conclusion of the 5th inning, all tickets for reserved seats can be redeemed at the Mallards Ticket Office for any other game remaining in the 2017 regular season.
  • If a game is rained out prior to the gates opening, all tickets can be redeemed at the Mallards Ticket Office for any game remaining in the 2016 regular season, based on availability.
  • If the rainout occurs three (3) hours after the gates have opened, regardless of how much of the game has been played, all Duck Blind tickets, Suite tickets and Tailgate Area tickets will be considered used in full and can only be redeemed for a reserved seat for another game during the 2017 regular season, based on availability.
  • If the rainout occurs less than three (3) hours after the gates open, all Duck Blind tickets will valued as a half price Duck Blind coupon and can be redeemed for any other game remaining in the 2017 regular season, based on availability.
  • If the game is shortened due to rain but has been played beyond the required five (5) innings to make it a complete game, all tickets will be considered used and will have no value at the Mallards Ticket Office.
  • If the game is shortened due to rain, the Mallards staff will attempt to contact all Suite and Rooftop parties prior to them leaving the park that night.

How do I order tickets?

Mallards single game tickets are on-sale now.  If you are interested in group packages please call the Mallards office at 608-246-4277 or email info@mallardsbaseball.com.


What types of Seating is available at the "Duck Pond"?

The Madison Mallards offer several seating and group options at the ballpark. Whether it's a company outing of 2,000 people or a family of four we have the perfect seat options for you. For larger groups of 20 or more, contact the Mallards Ticket Office at (608) 246-4277 or info@mallardsbaseball.com. Single game tickets for the Mallards will go on sale on April 30, 2016 at 9:00 AM.


When can I pick up my Will Call tickets?

Tickets left at will call for any event during the summer can be picked up anytime during the standard Mallards Ticket Office hours. For large orders, please call ahead and we'll have your tickets pre-printed for you when you arrive.


Do kids need a ticket?

Children 5 and younger are free IF THEY DO NOT REQUIRE THEIR OWN SEAT. 


What time can I get into the stadium?

The gates open up 90 minutes prior to the scheduled game time.


What are the Parking Rules and Regulations?

The main parking lot at Warner Park is open all day long prior to a game. There is no fee to park in the lot and tailgating is allowed. Glass bottles are not allowed and the City of Madison and the Madison Mallards ask you to please leave the parking lot looking as clean as when you arrived. Trash cans are located throughout the lot and there are several receptacles specifically for hot coals from the BBQ.


How do I redeem a Mallards voucher?

Ticket vouchers for a Mallards game must be redeemed at the Mallards Ticket Office. It is NOT an actual ticket and can be redeemed for the game of your choice, based on availability.  


What can be brought into the stadium?

No food or beverages can be brought into the ballpark. The exception will be made for one bottle of water per person. Other items NOT allowed in the ballpark are:

  • Coolers
  • Lawn Chairs
  • Large Radios
  • Bikes
  • Roller skates
  • Rollerblades
  • Skateboards
  • Bats and Balls (including soccer balls, footballs, basketballs etc…)

Fans can bring blankets, umbrellas and seat cushions.


Do the Mallards have a Lost and Found?

Lost and Found is available during games at the Meriter and Physicians Plus Fan Services booth. Fan Services is located in the Diamond Center Courtyard inside the stadium. If you have any questions or need immediate help, call the Mallards Front Office at (608) 246-4277.


How can I pay for the night at the ballpark?

At the ticket window, the Madison Mallards accept cash, credit card (Visa, Master Card, American Express and Discover) or check. Inside the ballpark credit cards are accepted at the souvenir stand and select concession stands within the park. For all other purchases cash is required and there is an ATM inside the ballpark in the Sports Impressions Team Green Store.


How do I get announcements read during games?

Personal announcements for birthdays, anniversaries etc. will be read every night during the 7th inning. Visit the Meriter and Physicians Plus Fan Services Booth located in the main courtyard during the game and put your announcement down on the list before the 5th inning and make sure to listen during the 7th inning.


What level of baseball are the Madison Mallards?

The Madison Mallards are one of twenty members of the Northwoods League. The Northwoods League is a summer collegiate league which provides a place for the best college players in the country to spend their summers and display their talents to professional scouts. Every player in the league must be enrolled in college and have at least one year of athletic eligibility to participate in the league and due to NCAA regulations the players cannot get paid while playing in the Northwoods League. The league is designed to give college players the minor league experience. They play 72 games, playing with wood bats and traveling around the Midwest on charter buses.


Can you upgrade a field box seat ticket to gain admission into the Great Dane Duck Blind?

No, unfortunately we do not allow any upgrades.


What can I sit on in the Meriter & Physicians Plus Backyard?

You can bring blankets into the Meriter & Physicians Plus Backyard but chairs are NOT allowed.  The Mallards offer picnic tables in the area that are available on a first-come first-serve basis.


ADDITIONAL TICKET QUESTIONS?

Contact the Mallards Ticket Office at 608-246-4277 or info@mallardsbaseball.com.