Ticket Policies-01

 

Single Game Ticket Policies

  • The Rockford Rivets will not issue refunds on single game tickets
In the event a game is canceled before the gates open, all single game tickets can be redeemed for any other regular season home game (based on availability, excluding Northwoods League playoff games) or the rescheduled makeup game.
In the event of a rain/weather delay before a game is ruled official (5 innings or 4 & 1/2 innings if home team is leading), all single game tickets can be redeemed for any other regular season home game (based on availability, excluding Northwoods League playoff games) or the rescheduled makeup game.
In the event of a rain/weather delay after a game is ruled official (5 innings or 4 & 1/2 innings if the home team is leading), all single game tickets are considered used and no refunds will be offered.
In the event of a postponed or canceled game, all tickets can be exchanged at the stadium box office on home game days at the time gates open or the team office on non-game days.

 

Season Ticket Policy:

  • The Rockford Rivets will not issue refunds on season tickets
In the event a game is canceled before the gates open, all season tickets can be redeemed for any other regular season home game (based on availability, excluding Northwoods League playoff games) or the rescheduled makeup game.
In the event of a rain/weather delay before a game is ruled official (5 innings or 4 & 1/2 innings if the home team is leading), all season tickets can be redeemed for any other regular season home game (based on availability, excluding Northwoods League playoff games) or the rescheduled makeup game.
In the event of a rain/weather delay after a game is ruled official (5 innings or 4 & 1/2 innings if the home team is leading), all season tickets are considered used and no refunds will be offered.
In the event of a postponed or canceled game, all tickets can be exchanged at the stadium box office on home game days at the time gates open or the team offices on non-game days.
Season Ticket Exchange Policy:
  Tickets can be exchanged at any time for any other regular season home game (excluding Northwoods League playoff games).
  Exchanges must be performed 24 hours before the originally scheduled game.
  Exchanges must be performed in person.
  Based on availability

 

Group Tickets Policy:

  • The Rockford Rivets will not issue refunds for group outings
50 % deposit of the total cost for a group outing is due at the time of the order.
  > The remaining balance of the order must be paid in full 14 days before the scheduled game along with the final ticket count.
Group tickets may be purchased with cash, check, or credit card.
If the game iscanceledd before gates are opened, group outings will be rescheduled (based on availability, excluding Northwoods League playoff games).
  > Team cannot guarantee availability for later dates
If the game has started but called off before becoming an official game (5 innings or 4 & 1/2 innings if home team is leading), all group tickets will be considered used and fans will be given a General Admission voucher for any remaining regular season home game (based on availability, excluding Northwoods League playoff games) or the rescheduled makeup game.
If the game has been called off but ruled an official game (5 innings or 4 & 1/2 innings if home team is leading), all group tickets will be considered used and no refunds will be offered.