{"id":767,"date":"2013-11-03T09:26:02","date_gmt":"2013-11-03T15:26:02","guid":{"rendered":"http:\/\/northwoodsleague.com\/kenosha-franchise\/?page_id=767"},"modified":"2024-07-29T13:12:31","modified_gmt":"2024-07-29T18:12:31","slug":"ticket-faqs","status":"publish","type":"page","link":"https:\/\/northwoodsleague.com\/kenosha-kingfish\/ticket-faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12pt\">\u2022\u00a0<a href=\"#What%20are%20the%20Kenosha%20Kingfish%20office%20hours?\">What are the Kenosha Kingfish office hours?<\/a><br \/>\n\u2022\u00a0<a style=\"line-height: 1.6em\" href=\"#What%20happens%20in%20the%20event%20of%20a%20rainout?\">What happens in the event of a rainout?<\/a><br \/>\n\u2022\u00a0<a style=\"line-height: 1.6em\" href=\"#types%20of%20seating\">What type of seating is available at Historic Simmons Field?<\/a><br \/>\n\u2022\u00a0<a style=\"line-height: 1.6em\" href=\"#When%20can%20I%20pick%20up%20my%20Will%20Call%20tickets?\">When can I pick up my Will Call tickets?<\/a><br \/>\n\u2022 <a href=\"#When%20do%20kids%20need%20a%20ticket?\">Do kids need a ticket?<\/a><br \/>\n\u2022 <a href=\"#What%20time%20can%20I%20get%20into%20the%20stadium?\">What time can I get into the stadium?<\/a><br \/>\n\u2022 <a href=\"#What%20are%20the%20Parking%20Rules%20and%20Regulations?\">What are the Parking Rules and Regulations?<\/a><br \/>\n\u2022 <a href=\"#How%20do%20I%20redeem%20a%20Mallards%20voucher?\">How do I redeem a Kingfish voucher?<\/a><br \/>\n\u2022 <a href=\"#What%20can%20be%20brought%20into%20the%20stadium?\">What can be brought into the stadium?<\/a><br \/>\n\u2022 <a href=\"#Do%20the%20Mallards%20have%20a%20Lost%20and%20Found?\">Do the Kingfish have a Lost and Found?<\/a><br \/>\n\u2022 <a href=\"#How%20can%20I%20pay%20for%20the%20night%20at%20the%20ballpark?\">How can I pay for the night at the ballpark?<\/a><br \/>\n\u2022 <a href=\"#How%20do%20I%20get%20announcements%20read%20during%20games?\">How do I get announcements read during games?<\/a><br \/>\n\u2022 <a href=\"#What%20level%20of%20baseball%20are%20the%20Madison%20Mallards?\">What level of baseball are the Kenosha Kingfish?<\/a><br \/>\n\u2022 <a href=\"#What%20can%20I%20sit%20on%20in%20the%20Meriter%20&amp;%20Physicians%20Plus%20Backyard?\">What can I sit on in the Festival Foods Backyard lawn seating?<\/a><\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"What are the Kenosha Kingfish office hours?\" name=\"What are the Kenosha Kingfish office hours?\"><\/a>What are the Kenosha Kingfish\u00a0office hours?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong>During the Off-Season<\/strong>:<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Monday through Thursday \u2013 9:00 am to 5:00 pm<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Friday \u2013 9:00 am &#8211; 1:00 pm<br \/>\n<\/span><span style=\"font-size: 12px\">Saturday and Sunday \u2013 By Appointment Only<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong>During the Season (<\/strong>May 28 &#8211; August 20)<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;text-align: justify\">On the day of a game, the Ticket Office is open from 8:30 am through the end of the game. This will include Saturday&#8217;s and Sunday&#8217;s that the Kingfish play at home.\u00a0<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;text-align: justify\">Days that the Kingfish are on the road, the Ticket Office is open as follows:<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Monday through Friday \u2013 9 AM &#8211; 5 PM<br \/>\nSaturday &#8211; 9 AM &#8211; 12 PM<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\">Sunday &#8211; Closed<\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"What happens in the event of a rainout?\" name=\"What happens in the event of a rainout?\"><\/a>What happens in the event of a rainout?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">In the event of bad weather, the best place to find out if the game has been cancelled or postponed is our website at\u00a0www.kingfishbaseball.com. If we need to cancel a game, we&#8217;ll immediately put a story on the website describing any details of when the game will be rescheduled and how to redeem your tickets. We will also update the office voicemail message to explain the weather and its effects on the game.<\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong>Kingfish Rainout Policy 2023: NO REFUNDS ARE ALLOWED<\/strong><\/span><\/p>\n<ul style=\"margin: 0px 0px 10px;padding-right: 0px;float: none;font-family: Arial, Helvetica, sans-serif;font-size: 14.44444465637207px;line-height: 22.22222328186035px\">\n<li class=\"first-child\" style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">If a game is rained out prior to the conclusion of the 5th inning, all tickets for reserved seats can be redeemed at the Platinum Systems Ticket Office for any other game remaining in the 2023 regular season.<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">If a game is rained out prior to the gates opening, all tickets can be redeemed at the Platinum Systems Ticket Office for any game remaining in the 2023 regular season, based on availability.<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">If the rainout occurs three (3) hours after the gates have opened, regardless of how much of the game has been played, Suite tickets and Tailgate Area tickets will be considered used in full and can only be redeemed for a reserved seat for another game during the 2023 regular season, based on availability.<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">If the game is shortened due to rain but has been played beyond the required five (5) innings to make it a complete game, all tickets will be considered used and will have no value at the Ticket Office.<\/span><\/li>\n<li class=\"last-child\" style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">If the game is shortened due to rain, the Kingfish\u00a0staff will attempt to contact all Suite parties prior to them leaving the park that night.<\/span><\/li>\n<\/ul>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"types of seating\" name=\"types of seating\"><\/a>What types of Seating is available at Historic Simmons Field?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">The Kenosha Kingfish offer several seating and group options at the ballpark. Whether it&#8217;s a company outing of 2,000 people or a family of four we have the perfect seat options for you. For larger groups of 20 or more, contact the Ticket Office at 262-653-0900 or email info@kingfishbaseball.com.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"When can I pick up my Will Call tickets?\" name=\"When can I pick up my Will Call tickets?\"><\/a>When can I pick up my Will Call tickets?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Tickets left at Will Call for any event during the summer can be picked up anytime during the standard Kingfish\u00a0office hours. For large orders, please call ahead and we&#8217;ll have your tickets pre-printed for you when you arrive.\u00a0<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><a id=\"When do kids need a ticket?\" name=\"When do kids need a ticket?\"><\/a><strong>Do kids need a ticket?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Children 5 and younger will gain admission to the ballpark for free ONLY IF THEY DO NOT NEED A SEAT. If they require a seat, they will need a regular priced ticket.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"What time can I get into the stadium?\" name=\"What time can I get into the stadium?\"><\/a>What time can I get into the stadium?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">The gates open\u00a060 minutes prior to the scheduled game time.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"What are the Parking Rules and Regulations?\" name=\"What are the Parking Rules and Regulations?\"><\/a>What are the Parking Rules and Regulations?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">The main parking lots at Historic Simmons Field\u00a0are\u00a0open all day long prior to a game. There is no fee to park in the lot and tailgating is allowed (only in the Simmons Field Parking Lots). Glass bottles are not allowed and the City of Kenosha\u00a0and the Kenosha\u00a0Kingfish\u00a0ask you to please leave the parking lot looking as clean as when you arrived. Trash cans are located throughout the lot.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"How do I redeem a Mallards voucher?\" name=\"How do I redeem a Mallards voucher?\"><\/a>How do I redeem a Kingfish\u00a0voucher?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Ticket vouchers for a Kingfish\u00a0game must be redeemed at the Kingfish\u00a0ticket office. It is NOT an actual ticket and will not get you into a game. The voucher\u00a0can be redeemed for the game of your choice, based on availability and the regulations listed in the voucher.\u00a0\u00a0<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"What can be brought into the stadium?\" name=\"What can be brought into the stadium?\"><\/a>What can\u00a0be brought into the stadium?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">No food or beverages can be brought into the ballpark. The exception will be made for one, unopened\u00a0bottle of water per person. Other items NOT allowed in the ballpark are:<\/span><\/p>\n<ul style=\"margin: 0px 0px 10px;padding-right: 0px;float: none;font-family: Arial, Helvetica, sans-serif;font-size: 14.44444465637207px;line-height: 22.22222328186035px\">\n<li class=\"first-child\" style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Coolers\u00a0<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Lawn Chairs<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Large Radios<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Bikes<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Roller skates<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Rollerblades\u00a0<\/span><\/li>\n<li style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Skateboards<\/span><\/li>\n<li class=\"last-child\" style=\"margin: 0px;float: none\"><span style=\"font-size: 12px\">Bats and Balls (including soccer balls, footballs, basketballs etc\u2026)<\/span><\/li>\n<\/ul>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Fans can bring blankets, umbrellas and seat cushions.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"Do the Mallards have a Lost and Found?\" name=\"Do the Mallards have a Lost and Found?\"><\/a>Do the Kingfish\u00a0have a Lost and Found?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Lost and Found is available during games at Fan Services. Fan Services is located in the Courtyard inside the stadium. If you have any questions or need immediate help, call the Kingfish Front Office at (262) 653-0900.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"How can I pay for the night at the ballpark?\" name=\"How can I pay for the night at the ballpark?\"><\/a>How can I pay for the night at the ballpark?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Historic Simmons Field is a cashless ballpark. We accept credit, debit cards and other forms of electronic payment. Cash can be exchanged in the team store for Kingfish gift cards. There is NO ATM inside the stadium. <\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"How do I get announcements read during games?\" name=\"How do I get announcements read during games?\"><\/a>How do I get announcements read during games?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">Personal announcements for birthdays, anniversaries etc. will be read every night during the later part of the game. Visit the Fan Services booth located in the main courtyard during the game and put your announcement down on the list before the 5th inning and make sure to listen up during the remainder of the game.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"What level of baseball are the Madison Mallards?\" name=\"What level of baseball are the Madison Mallards?\"><\/a>What level of baseball are the Kenosha Kingfish?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">The Kenosha Kingfish are one of 22 teams in the Northwoods League. The Northwoods League is a summer collegiate league which provides a place for the best college players in the country to spend their summers and display their talents to professional scouts. Every player in the league must be enrolled in college and have at least one year of athletic eligibility to participate in the league and due to NCAA regulations the players cannot get paid while playing in the Northwoods League. The league is designed to give college players the minor league experience. They play 72 games, play with wood bats and travel around the Midwest on charter buses.<\/span><\/p>\n<hr \/>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\"><strong><a id=\"What can I sit on in the Meriter &amp; Physicians Plus Backyard?\" name=\"What can I sit on in the Meriter &amp; Physicians Plus Backyard?\"><\/a>What can I sit on in the Festival Foods Backyard lawn\u00a0seating area?<\/strong><\/span><\/p>\n<p style=\"margin: 0px 0px 10px;text-align: justify;font-size: 0.9em;padding: 0px;font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif\"><span style=\"font-size: 12px\">You can bring blankets or seat cushions into the lawn\u00a0area\u00a0but chairs are NOT allowed.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2022\u00a0What are the Kenosha Kingfish office hours? \u2022\u00a0What happens in the event of a rainout? \u2022\u00a0What type of seating is  [&#8230;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"open","ping_status":"open","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-767","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Kenosha Kingfish<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/northwoodsleague.com\/kenosha-kingfish\/ticket-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"\u2022\u00a0What are the Kenosha Kingfish office hours? 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