COVID-19 Preparedness and Response Plan

Turtle Creek Stadium

Traverse City, MI

 

General Statement

The Traverse City Pit Spitters mission is to provide a fun and strong connection to our community. With everything we do, we strive to positively impact our fans, partners and the Northern Michigan region by providing industry leading affordable family friendly entertainment. To coincide with our mission, our goal is to keep players, staff, coaches, and especially fans safe while within the confines of Turtle Creek Stadium. The guidelines set forth below focus on safe workplace practices, social distancing measures, and increased cleaning protocols to provide the safest environment possible for everyone in the facility. These practices were developed through standards set by the Centers for Disease Control, MIOSHA, State of Michigan Executive Orders, and through guidance from the Grand Traverse County Health Department. The Traverse City Pit Spitters will continually monitor and adjust these guidelines as local, state, and federal mandates are updated.

 

Virus Overview

The novel coronavirus (COVID-19) is a highly transmissible respiratory disease that can result in serious illness or death. COVID-19 is a new coronavirus for which there is not yet a vaccine. Current COVID-19 cases have reported a wide range of symptoms including:

  • Fever
  • Cough
  • Shortness of Breath
  • Fatigue
  • Headache
  • New loss of taste or smell
  • Sore throat

COVID-19 is spread person to person through exposure to respiratory droplets from an infected person or from touching contaminated surfaces and then touching eyes, nose, or mouth.

 

Front Office Protocols

  • Signage will be placed at front office door to advise guests to wait for screening. Anyone displaying symptoms or showing temperature above 100.4 degrees will be required to return home to recuperate.
  • All employees will undergo a COVID-19 screening daily upon entry to the facility. This screening includes a temperature reading and questionnaire. Tests will be administered by designated workplace supervisor and records will be kept on file, separate from employee records.
  • All vendors and outside guests will be screened and logged upon entry to facility. Face coverings are required when not able to maintain 6-foot social distancing.
  • Enhanced cleaning and sanitization of workspace areas and frequently touched surfaces with an EPA-approved cleaning chemical with label claims against the coronavirus
  • Additional cleaning supplies will be made available to employees to regularly sanitize work areas
  • Implementation of basic infection prevention measures:
    • Signage reminding staff to wash hands frequently
    • Encourage workers to stay home if sick
    • Enforce respiratory etiquette including covering coughs and sneezes
    • Discourage workers from using other workers’ phones, desks, offices, or other workplace tools and equipment
  • Staff is encouraged to maintain 6-foot social distance in the workplace setting per CDC guidelines. Face coverings are required when social distancing is not possible.
  • Face coverings (covering mouth and nose) are encouraged in shared spaces, including during in-person meetings and in restrooms and hallways
  • Avoid congregating in common areas such as breakrooms and restrooms
  • Contact among workers, clients, and customers is to be minimized by replacing face-to-face meetings with virtual communications and implementing telework if feasible.

 

Positive Case Response Actions

  • Staff members instructed to immediately report any symptoms of respiratory illness to management
  • The Grand Traverse Health Department, coworkers, contractors, or suppliers who may have come into contact with the positive case will be notified within 24 hours of the positive test.
  • In event of a positive COVID-19 case the workplace will be immediately closed, and staff will be instructed to return home. The facility will remain closed until effectively deep cleaned and sanitized.
  • Employees with confirmed or suspected confirmed case of COVID-19 may return to the workplace only after they have met the following criteria:
    • At least 72 hours without fever (without use of fever-reducing medications)
    • Improvement in Respiratory Symptoms (cough/shortness of breath)
    • At least 10 days have passed since symptoms first appeared

 

 Facility Actions

  • Signage posted at entrance to facility to remind staff and occupants to maintain 6-foot social distance while inside the facility. Fans not adhering to social distancing guidelines will be asked by event staff to adhere to policies.
  • Fans are encouraged to self-monitor for COVID-19 symptoms. If fans are experiencing symptoms or are running a fever above 100.4 degrees, the Pit Spitters encourage them to refrain from attending the event.
  • Fan entrance areas will be altered and designed to accommodate social distancing with proper directional signage. Additional entry points will be added to accommodate efficient fan entrance.
  • The Pit Spitters encourage fans to wear protective face coverings while in attendance, and when not in ticketed seat. Face coverings will be required in interior areas of the stadiums. Areas include:
    • Restrooms
    • Moomer’s Ice Cream Shop
    • The Pit Shop
    • Spittoon Saloon
    • Craft Clubhouse presented by Shorts
    • Suite Level hallways and Onyx Sports Suite
  • Programs will be available for distribution on a table at stadium entrance.
  • Fan giveaway items will be handed out at secondary designated location on the concourse to limit congestion at front gate.
    • Vouchers will be given to fans at entry and are redeemable at secondary location for giveaway item.
  • Regularly scheduled PA announcements during games encouraging fans to adhere to social distancing guidelines
  • 6-foot social distancing reminders will be marked off in ticket lines, entry lines, concession areas, and bathrooms to aid fans in social distancing.
  • Players will not be made available to fans for any autographs or player appearances. Players will not be able to throw out any baseballs.
  • Public Restrooms to be reduced in capacity and policed by ushers to ensure capacity limits are followed
    • Every other stall, urinal, and sink fixture to be marked to prevent use
  • Stadium is to be sanitized prior to each event. This includes high traffic areas, concessions, restrooms, seating bowl, and other frequently touched surfaces.
  • Public restrooms to be policed by ushers and sanitized on a regular basis
  • Public drinking fountains will be removed from service.
  • Blue Cross Blue Shield of Michigan playground area down right field line will be closed for use indefinitely
  • Hand Sanitizers will be stationed in each staffing work area
  • Additional hand sanitizer stations and mounts will be installed in strategic areas around the ballpark
    • Concession windows
    • Restrooms
    • Guest Services/First aid
    • Moomer’s Ice Cream Shop
    • Craft Clubhouse presented by Shorts Brewing
    • Spittoon Saloon
    • The Pit Shop
    • Entrance Gate
    • Suites
  • Directional arrows placed on concourse to alleviate close contact between fans
  • Trash can lids altered to accommodate no touch use
  • Fan exiting strategies to include additional exit points on 1st base line. Left field ramp gate will be utilized as crowd sizes grow
  • If a fan is visibly sick or showing COVID-19, they will be instructed to visit First Aid/EMS for further evaluation.
  • The Traverse City Pit Spitters reserve the right to ask fans visibly showing symptoms to leave the property.

 

The Pit Shop

  • Pit Shop staff will wear protective face coverings and gloves at all times
  • Signage posted on door encouraging patrons to wear face coverings while in the store and to adhere to social distancing guidelines
  • Pit Shop capacity limited to 7 customers to accommodate social distancing
  • Stanchions and floor markings placed to ensure social distancing at checkout counter
  • Hand sanitizer and wipes will be made available to sanitize counter and point of sale.
  • Usher stationed at Pit Shop entrance to monitor capacity limits.
  • Pit Shop customers required to enter through concourse door and exit through door to stadium main entrance to promote one-way flow.
  • The West Shore Bank ATM located in Pit Shop will be sanitized on a regular basis

 

Gameday Staffing

  • Staffing Inc. employees to be temperature screened prior to entering facility at designated staffing entrance.
  • Staff members that have temperature above 100.4 degrees or are showing COVID-19 symptoms will be instructed to return home.
  • Gameday staff members will be required to wear personal protective equipment including face covering for duration of shift
  • Employees will be trained on proper wear and use of face coverings
    • Fit snugly (but comfortably) against the face
    • Must cover both nose and mouth
    • Secured with ties or ear loops
  • Employees trained on proper hygiene etiquette
    • Avoid touching eyes, nose, or mouth
    • Hand washing (20 seconds with soap and warm water)
    • Hand sanitizer will be available for use at workstations
    • Coughing/sneezing (cover nose and mouth, tissue/upper sleeve, wash hands after)
  • Sanitizer station will be installed by time clock at staff entrance
  • Adhere to social distancing guidelines in a workplace environment
    • Back line workstations to be altered to allow for 6ft social distancing

 

Player/Coach Safety/Team Personnel

  • Temperatures and screening taken and recorded daily and symptoms to be monitored by team trainer. Documentation records are to be kept by Pit Spitters’ athletic trainer.
  • Players and Coaches to sign NWL COVID-19 Warning and Waiver prior to any team activity
  • Player locker rooms are to be closed for use except for bathrooms per GT Health Department recommendations.
  • Training room capacity limited to one player at a time receiving treatment.
  • Designated early work times will be implemented for position players to limit capacity of batting cage areas.
  • Batting cages to be retracted and used as holding area for home team during visitors batting practice
  • Buses to be sanitized per Great Lakes Motorcoach procedures prior to each road trip
    • Players instructed to use same seat for duration of road trip to minimize exposure
    • Players encouraged to wear face coverings where 6ft distancing is not possible
  • Visiting team responsible for documentation of player/personnel screening prior to entering Turtle Creek Stadium. This includes players, coaches, trainers, clubhouse attendance, radio/video personnel, and bus driver.
  • Visiting team bus driver will be quarantined in a predetermined location to prevent exposure to general fan base.
  • Player-fan engagement will be restricted. Autograph lines, meet and greet events, and player appearances will not be allowed during 2020 season.
  • Player access to field is limited to ramp only to minimize contact with public. Home and visiting team personnel are to use back door of batting tunnel and go directly down ramp to field. The Pit Spitters kindly ask that fans refrain from the ramp area as teams are entering or exiting the field.
  • Dugout and Bullpens to be marked off designating social distancing. Additional seating will be installed in foul territory to allow for player social distancing.
  • If a player, coach, or team personnel member displays symptoms, he/she will be referred to team physician for further examination.

 

Food and Beverage

  • Following standard health codes should keep most food issues under control. COVID-19 is not a food-spread virus.
  • Refills at concessions will not be available for 2020 season
  • Gloves may be required not only for food handling, but for handling money and credit cards as well.
  • Additional hand sanitizer will be provided for every cashier
  • All condiments and plasticware to be pre-packaged and distributed with the food orders.
  • Disposable packaging (beer cups, paper plates, etc) will be kept in totes or bags to prevent contamination from staff or fans.
  • Concessions menus will be simplified menus to allow for worker distancing in concessions.
  • Plexiglass barriers to be constructed and attached at concourse carts, grill areas, etc.
  • Select food carts on concourse will be eliminated to allow for proper social distancing on concourse
  • Elimination of hawking and vending during this time.
  • Suite pre-orders may need to become pre-ordered baskets or boxed meals. Buffets including platters, chafers, snack baskets, etc. in the suites will be eliminated.
  • Suite servers will be instructed to take orders from a distance. Servers will take order and deliver food at suite entrances
  • BBQ meal plans- employees can still “build” plates for fans, but any open food to the public is to be eliminated. All items would need to come from the back line.
  • Player/Team Meals will need to be pre-packaged.

 

Promo/Community Relations

  • Promotion team and staff will to be screened daily prior to entering the ballpark.
  • On-field promotional events will be altered to comply with social distancing guidelines
  • Promotional contestants will be COVID-19 screened prior to participating in any on-field activity
  • Mascot appearances will be held in limited fashion.
  • Host families will be instructed to self-screen and report results to Pit Spitters front office for the duration of time that players are staying with them.
  • Families housing players are asked to follow recommended cleaning procedures set forth by the Centers of Disease Control to ensure a safe environment.

 

Ticketing

  • Seating capacity within the seating bowl will be reduced to comply with current state and local capacity guidelines.
  • Pods for members of the same household will be in groups of 1-6 tickets scattered throughout the seating bowl.
  • Lawn seating will still be general admission, but fans will need to follow social distancing guidelines throughout that space.
  • At entry, fans are asked to hold their ticket or phone while it is scanned. We ask that tickets do not be handed to the ticket taker.
  • Patio tables and hospitality decks will operate at approximately 50% capacity to allow proper distance between tables.
  • Box office counters and equipment will be regularly sanitized.
  • Fans will be encouraged to purchase tickets online and have them digitally delivered to their phone.
  • All tickets purchased at the box office will be sent to the purchaser’s phone via email as a digital ticket unless a physical ticket is requested.
  • Fans looking to redeem undated tickets at the box office are encouraged to mail in requests. In person redemptions will require fans to place the undated ticket vouchers in the designated bin at the window to avoid contact with staff.
  • Group leaders and season ticket holders will be given the option of a contactless ticket and voucher pick up.
  • Potential for gates to be opened earlier to allow for less congestion as fans enter the stadium.
  • Suites are available to families or groups looking for a private space away from the crowd. However, capacities will be restricted to accommodate social distancing guidelines