TICKET INFORMATION & POLICIES

Gate Times
Gates will open 60 minutes before game time.

Off-Season Office Hours
Monday-Friday 9:00 am – 4:00 pm

Rain Policy

A game that is under a rain delay is in an official delay, but potentially will resume play later that same day. Tickets cannot be exchanged in the event a game delayed by rain becomes an official game.

Rainout / Postponement

If a game is rained out prior to the conclusion of 5 innings, all tickets can be redeemed at the ballpark ticket office or the Woodchucks front office for a general admission ticket to any other game remaining in the 2020 regular season (based on availability).

If a game is rained out prior to the gates opening, all tickets can be redeemed at the ballpark ticket office or the Woodchucks front office for a general admission ticket to any other game remaining in the 2020 regular season (based on availability).

If the game is shortened due to rain, but has been played beyond the required five innings to make it a complete game, all tickets will be considered used and will have no value or redemption value at the ballpark ticket office or the Woodchucks front office.

Children

Children 2 years of age and younger do not need a ticket for the game as long as they sit on an adult’s lap. If a child requires a seat of their own, they will need a ticket for that seat.

Bobblehead Policy

-Bobbleheads are given out to the first fans entering the gates with a valid ticket on bobblehead dates
-No soliciting of bobbleheads within Athletic Park
-One ticket per person = One bobblehead per person. You will not be able to get additional bobbleheads with additional tickets. 

Carry-Ins

No food or beverages can be brought into the ballpark. Other items NOT allowed in the ballpark include:

  • Coolers
  • Large Bags
  • Lawn Chairs 
  • Large Radios
  • Bikes
  • Rollerblades and roller skates
  • Skateboards
  • Bats and balls (including soccer balls, footballs, basketballs, etc.)

Guns and/or weapons of any kind are not allowed inside Athletic Park.
Fans that have a Conceal & Carry permit may NOT bring weapons into the ballpark for games as they are classified as special events.

Fans can bring blankets, umbrellas and seat cushions.

 

Types of Payment

The Wisconsin Woodchucks accept cash and credit card (Visa, Mastercard or Discover) payments (Cashless Payment is encouraged) down at Athletic Park as well as in the front office.

There are no refunds or exchanges for tickets other than when applicable for the rain policy.

 

2020 POLICY UPDATES:

Socially Distant Seating:
A. The Woodchucks ballpark capacity will be based on social distancing guidelines for large gatherings and the original capacity of areas within the ballpark. The Woodchucks reserve the right to increase this capacity during the season if and when guidelines are updated.
B. The Woodchucks will recreate its existing facility seating manifest to allow for proper distancing, thus decreasing overall ballpark capacity.
C. Rows and seats will remain vacant to maintain proper distancing between familial parties.
D. Group and hospitality areas will operate with reduced capacity to promote proper distancing.
i. In the luxury suites an increased capacity will be considered if the customers inform us that they’re all from the same household.
ii. Tables and chairs will be spaced appropriately to encourage and enforce social distancing.
iii. All tables, chairs, door handles, and touch points will be sanitized and disinfected in between groups.
iv. Every other Peoples State Bank 4-Top Table and Miller Lite On Deck Table will be available for a total of 7 tables in this area.
E. Additional exits are available to alleviate congestion.
F. Please see the 2020 Hospitality Guidelines for more information.

Ticket Purchase/ Servicing:
A. We will have one ticket window open in front of the stadium to assist with answering questions.
B. As a general practice, no tickets will be printed and handed on-site. Tickets will all be pre-sold as this will allow us to have names of our attendees and eliminate the need for printing and handing tickets to our fans.
i. Grandstand seating will not be available for purchase online. Fans must call in if they wish to get a seat in the grandstand.
ii. General Admission bleacher seats are available to be purchased online.
C. Stanchions and/or spacing markers will promote proper distancing between customers waiting in lines.
D. Season ticket and group/hospitality customers will have the option of contactless ticket distribution; all subsequent exchanges or additional ticket requests will be conducted electronically.
E. There will be no will-call tickets available to be picked up.

Athletic Park Entry & Exit:
A. Patrons are encouraged to stay home if they feel ill or are considered high risk due to age or underlying medical conditions.
B. The Woodchucks will work with local law enforcement to encourage proper distancing upon entry, including, without limitation, walkways and sidewalks leading to ballpark entrances.
C. Stanchions and/or spacing markers will promote proper distancing between customers waiting in lines.
D. Additional entry and exit gates will be utilized to create more space amongst customers entering and exiting the ballpark.
i. Front/ Main Gate- Easiest for General Admission, Reserved Seats and 4-Top Tables.
ii. Bullpen Gate- Easiest for TDS Fiber.com Bullpen and Fan Deck areas
iii. Back Gate- Easiest for General Admission, Reserved
iv. East Wausau Ave and 3rd St. Gate – Easiest for Ascension Terrace
E. Fans will show their tickets (electronically or otherwise) to ticket takers who will use a clicker to count fans. No exchanging or ripping of tickets shall occur.
F. Fans will display the contents of their purses or small backpacks from a distance to ensure social distancing is maintained. Clear bags are encouraged for contactless bag check.

 

Please view the Wisconsin Woodchucks Play Ball Plan for more guidelines for the 2020 season.