FAQ’S:
Day-Of-Game Pricing, what is it?
Tickets will incur a $3 increase 3 days in advance of the game. This means you will benefit from purchasing your tickets in advance!
What are the Madison Night Mares office hours?
Our office hours are Monday – Friday: 8:30AM – 5:00PM
Saturday & Sunday: Closed
Call 608-246-4277 to arrange an after hours meeting.
What time can I get into the stadium?
The gates open up 60 minutes prior to the scheduled game time.
Do kids need a ticket?
Children 5 and younger are free IF THEY DO NOT REQUIRE THEIR OWN SEAT.
What happens in the event of a rainout?
In the event of bad weather, the best place to find out if the game has been cancelled or postponed is our website at www.madisonnightmares.com or on the Night Mares social media sites. If we need to cancel a game, we’ll immediately put a story on the website describing any details of when the game will be rescheduled and how to redeem your tickets. We will also update the office voicemail message to explain the weather and its effects on the game.
Night Mares Rainout Policy: NO REFUNDS ARE ALLOWED
- If a game is rained out prior to the conclusion of the 5th inning, all tickets for reserved seats can be redeemed at the Night Mares Ticket Office for any other game remaining in the regular season.
- If a game is rained out prior to the gates opening, all tickets can be redeemed at the Night Mares Ticket Office for any game remaining in the regular season, based on availability.
- If the game is shortened due to rain but has been played beyond the required five (5) innings to make it a complete game, all tickets will be considered used and will have no value at the Night Mares Ticket Office.
How do I order tickets?
You are able to purchase tickets online, by calling (608) 246-4277 or stopping into our ticketing office at 2920 N. Sherman Ave, Madison, WI. Online and over the phone ticket purchases will have a processing fee of $1.75. We are moving to an all digital ticketing process, so tickets will be emailed to you. If you do not have a printer or a mobile device to display the email at the front gate, we can hold the tickets at our customer service window for pickup. Tickets will incur a $3 increase 3 days in advance of the game.
What type of seating is available at the “Duck Pond”?
The Madison Night Mares offer several seating and group options at the ballpark. Whether it’s a company outing of 2,000 people or a family of four we have the perfect seat options for you. For larger groups of 10 or more, contact the Night Mares Ticket Office at (608) 246-4277 or info@mallardsbaseball.com. Single game tickets for the Night Mares are available on our website now!
What are the Parking Rules and Regulations?
The main parking lot at Warner Park is open all day long prior to a game. There is no fee to park in the lot and tailgating is allowed. Glass bottles are not allowed and the City of Madison and the Madison Night Mares ask you to please leave the parking lot looking as clean as when you arrived. Trash cans are located throughout the lot and there are several receptacles specifically for hot coals from the BBQ.- Northside Town Center-across street
How do I redeem a Night Mares voucher?
Ticket vouchers for a Night Mares game must be redeemed at the Night Mares Ticket Office at least TWO weeks in advance of the game. It is NOT an actual ticket and can be redeemed for the game of your choice, based on availability.
What can be brought into the stadium?
No food or beverages can be brought into the ballpark. The exception will be made for one factory sealed bottle of water or one empty refillable container per person. Other items NOT allowed in the ballpark are:
- Coolers
- Umbrellas
- Lawn Chairs
- Large Radios
- Bikes
- Roller skates
- Rollerblades
- Skateboards
- Bats and Balls (including soccer balls, footballs, basketballs etc.)
Fans can bring blankets and seat cushions.
Do the Night Mares have a Lost and Found?
Lost and Found is available during games at the Fan Services booth. Fan Services is located on the 3rd base side of the stadium, near the front gate
What forms of payment are accepted?
The Madison Night Mares are a CASH FREE ballpark and only accept credit cards. Fans wishing to use cash can purchase a gift card at the team store to be used throughout the stadium.
How do I get announcements read during games?
Personal announcements for birthdays, anniversaries etc. will be shown on the videoboard every night. Visit the Fan Services Booth located in the main courtyard during the game and put your announcement down on the list before the 5th inning and make sure to look at the Zimbrick Honda video board to hear the announcement!
Are the Madison Mallards related to the Madison Night Mares?
Yes! The Madison Mallards also own and operate Madison Softball, who are also members of the Northwoods League. Tickets and other info for Madison Mallards games can be found at mallardsbaseball.com
What level of baseball are the Madison Night Mares?
Leveraging the 30-year success of the Northwoods League, the first for-profit Summer Collegiate Baseball League, Northwoods League Softball (NWLS) will be the first for-profit Women’s Summer Collegiate Softball League beginning play in the Upper Midwest in the summer of 2024. The purpose of the League will be to develop players for their college, Olympic and future professional play. Teams will be promoted similar to minor league baseball teams, playing games in front of fans in a fun, friendly, family-oriented environment.
ADDITIONAL TICKET QUESTIONS?
Contact the Night Mares Ticket Office at 608-246-4277 or info@mallardsbaseball.com.
