The Wausau Woodchucks & Wausau Ignite are seeking qualified individuals to join the team as Ticket Service & Operations Interns for the 2027 season. This position is an internship providing hands-on experience in ticket sales, customer service, fan experience, and relationship management. This position will have office as well as in-game responsibilities.

Responsibilities Include:

Serving as a main representative of the Woodchucks organization at our games

Working our front desk and answering fan calls

Making sales calls to sell ticket packages and promotional tickets

Taking ticket orders & entering information into the ticketing system

Coordination of logistics for group picnics/outings and other special events

Fan assistance and customer service

Managing tickets and experience for the Team of the Night, Play Ball Kid, National Anthem, and other promotions

Attending community events as a representative of the Woodchucks

Theme night coordination with Community Relations and Promotions Interns

Keeping designated areas of the stadium clean and organized

Box office management during games

Staffing the Fan Services table during games

Assist with stadium set-up and clean up

All other duties as assigned

Required Skills and Qualifications:

Must be a current college student (undergraduate or graduate)

Comfortable answering and making phone calls

Requires ability to work flexible schedule including nights and weekends

Comfortable interacting with all levels within organization as well as outside contacts

Strong time management and attention to details

Proficiency with Microsoft Office

Excellent written and oral communication skills

Cooperation, responsiveness, dependability, and proper attitude in dealing with others including co-workers and customers

Reports to Jim Lee