The Kalamazoo Growlers are looking for qualified, customer service oriented, and outgoing individuals to join our gameday staff during the 2020 baseball season. Below is a list of concession positions along with a short description of the duties and responsibilities pertinent to each role.
Open group interviews will be held at Homer Stryker Field, 251 Mills St. Kalamazoo MI 49048 and signage will direct you where to go upon arrival. We will be holding group interviews on Saturday, April 18 from 10 am – 2 pm and Wednesday, May 6 from 5 – 7:30 pm. We ask that you please fill out our application and bring it with you one of those interview dates.
If you cannot attend one of the interview sessions, or have questions, please email:
Attn: Tom Olds – Director of Ballpark Operations
Concessions Overview – Concessions employees hold various roles throughout the ballpark in food and beverage areas. Employees must provide excellent customer service, display an understanding of food and beverage options within a designated area, and follow closely, the health and sanitation guidelines set forth by the Kalamazoo Growlers and the City of Kalamazoo.
The Growlers are currently accepting applications for the following concession positions for the 2019 season:
Waiter/Waitress – $4/hr + Tips – Waiters and Waitresses provide service to the Home Plate Club and Dugout Club guests, including but not limited to; preparing tables prior to gates opening, taking drink orders and serving beverage to several tables of 4 guests. Food will be in a premium food outlet where guests can fill their own plates. Maintaining area cleanliness, and providing a positive experience for all Home Plate Club and Dugout Club guests. Servers must have the ability to carry trays of beverage from the grill area, up stairs to the Home Plate Club tables. Servers must be at least 18 years of age, and have an outgoing and energetic personality.
Cashier – $9.65/hr – Cashiers are the face of the Growlers food and beverage experience. They are expected to greet and accommodate customers with a positive attitude and a smile. Cashiers are responsible for managing cash and credit transactions at each of our concessions areas while processing accurate and timely concessions orders. Interested candidates should have a positive attitude, outgoing personality and work well in group settings. Previous cash handling experience is required.
Grill Cook – $9.65/hr – Responsible for ensuring Growlers fans receive the freshest food possible in a timely manner. Grill Cooks will follow specific food preparation and sanitation guidelines designed to create a consistently quality product. Interested candidates should have experience in a kitchen environment, and be able to work in a fast paced, hot environment.
Food Runner/Wrapper/Fountain Soda $9.65/hr – Runners and wrappers serve as liaisons between the Grillers and Cashiers to fill the customer’s order. Their focus is on efficiently receiving the customer’s order from the cashier and working with the grillers to produce the products that they need to complete the order. Runners and Wrappers are accessible to customers and should be helpful and responsive to their wants, needs, and concerns. Fountain Soda pourers are responsible for making sure that there is always enough soda ready to go as soon as someone orders it. This is crucial to keeping concession stand lines at a minimum and is a perfect job for someone just starting out and has little to no experience! Lastly, Runners, Wrappers, and Fountain Soda pourers will have a role assisting the concessions managers and grillers to include washing dishes, post game concessions cleanup, and food wrapping. Interested candidates should have a positive attitude and work well in a fast paced group setting.
Beer Pourer $9.65/hr – Beer Pourers are responsible for serving multiple guests per night. They are expected to greet and accommodate customers with a positive attitude and a smile. Bartenders are responsible for managing cash and credit transactions at our bar area while processing accurate and timely orders. Interested candidates must be 18 years of age or older and should have a positive attitude, outgoing personality and work well in group settings. Previous cash handling, and bartending experience is required. All applicants must have proof that they have been T.I.P.S. certified to serve alcohol in the State of Michigan.
Disclaimer For All Concessions Positions – The Kalamazoo Growlers are an Equal Opportunity Employer and all applicants will receive equal consideration for employment. Most positions require standing for extended periods of time in a high paced and outdoor summer environment with little to no air conditioning. Applicants should be able to lift upwards of 30lbs by themselves, and be able to operate in a crowded, fast paced environment. Position training will be provided by the Kalamazoo Growlers.