FAQ

banner-faqHow can I contact the Growlers office?

Contact the Growlers Office by phone at 269.492.9966.

Fax the Growlers at 269.492.7966

Send us mail to Kalamazoo Growlers, 251 Mills St., Kalamazoo, MI 49048

Email us!  tickets@growlersbaseball.com

What are the Growlers office hours?

The Growlers front office hours are 9:00 am to 5:00 pm Monday through Friday. During the season, hours are dependant on game day and non game days, please call in advance to ensure a staff member will be available to assist.  All tickets will be held at Will Call, which is located at the Main Gate entrance in right field. Fans may park in the front parking lot DURING THE DAY and walk up to Will Call.

For Saturday and Sunday games, the Box Office will open at 10 a.m. and stay open through the game.

Where is the ballpark?

The Growlers play at Homer Stryker Field which is part of Mayors Riverfront Park, located on the outskirts of downtown at 251 Mills St. Kalamazoo, MI 49048.   

How do I get tickets?

Click the links below for each area:

Single Game Tickets. Group Outings. 5-Game Packs. Season Tickets.

When do the gates to the stadium open on gameday?

Gates open 1 hour prior to game time. Season ticket and 5-pack holders receive 30-minute early access. 

Where can I purchase Growlers gear?

The team store is open from 9:00 a.m. to 5:00 p.m., Monday through Friday as well as on game days. During the game, fans will be able to purchase Growlers gear just past the First Base Grandstand. You can also purchase items here: Growlers Merchandise 

Is any outside food or drink allowed in the park?

No food/coolers/soda is allowed in the stadium. Baby bottles and special food allergy are permitted. 

Rain Out or Delay

Games are NEVER canceled more than 2 hours before the game per league rules. Follow team social media sites for updates.

In the unfortunate event that a game is canceled/postponed, it is first posted on our website homepage and through our Facebook and Twitter pages.

GROWLERS TICKET POLICIES
Tickets may not be offered for resale. Event date & time subject to change. Gates open 1 hour prior to game time. All rights reserved.
WARNING
Anyone holding or using tickets in Homer Stryker Field (1) assumes all risks and dangers incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game, including specifically (but not exclusively) the dangers of thrown or batted balls or objects, and (2) agrees the Kalamazoo Growlers; Kalamazoo Baseball, LLC; Kalamazoo Concessions LLC; and the Northwoods League; all clubs, coaches, players, or any other individual or entities, should not be liable for any injuries resulting from the aforesaid causes. The holder of a ticket also agrees to allow the team to reproduce their likeness for promotional purposes.

RAIN POLICY
In the event of bad weather, visit growlersbaseball.com or the team’s social media sites for updates. If a game is rained out prior to the conclusion of the 5th inning or prior to the gates opening, all tickets can be redeemed for any other game remaining in the regular season, based on availability. If the rainout occurs 2 hours after the gates have opened, regardless of how much of the game has been played, all Group Areas featuring all inclusive food/beverage will be considered used in full and can only be redeemed for a general admission ticket for another game during the 2018 regular season, based on availability. If the game is shortened due to rain but has been played beyond the required 5 innings to make it a complete game, all tickets will be considered used and will have no value at the ticket office. All promotions, dates and times subject to change without notice. For further ticket info, call 269.492.9966.

NOTICE
Management reserves the right, without the refund of the ticket price, to refuse admission or eject any person whose conduct is deemed to be disorderly or who fails to comply with management rules/directions.

How much is parking, and where do I go to park?

Parking will be FREE for all guest besides Red, White & Boom and 4th of July Fireworks Nights. Accessible parking is available but limited. Please show parking staff your credentials and they will direct you to the designated area.  Click this link for more info on parking. 

What is the age minimum to purchase a ticket?

Children 3 and under receive FREE admission to the game, but they do NOT get a seat at the game and must sit on an adult’s lap. 

Do you accept Credit Cards at the Stadium?

We accept all major Credit Cards at all our Concession Stands, Ticket Office and Gift Shop.

If I leave the stadium, will I be able to re-enter?

If fans wish to exit the stadium, check in with a front gate attendant.

If I am singing the national anthem or throwing out the first pitch, where do I go before the game?

National Anthem, first pitch, etc. will meet at Guest Services 40 minutes prior to game time.