FAQ FOR FANS❓

Contact the Growlers Office by phone at (269) 492-9966.

Fax the Growlers at 269.492.7966

Send us mail to Kalamazoo Growlers, 251 Mills St., Kalamazoo, MI 49048

Email us! tickets@growlersbaseball.com

The Growlers front office hours are 9:00 am to 5:00 pm Monday through Friday. During the season, hours are dependent on game days and non-game days, please call in advance to ensure a staff member will be available to assist. Most tickets are delivered electronically but can be held at Will Call upon request.

For Saturday and Sunday games, the Box Office will open at 10 a.m. and stay open until the 5th inning.

The Kalamazoo Growlers play at Honor Credit Union Stadium which is part of Mayors Riverfront Park, located on the outskirts of downtown at 251 Mills St. Kalamazoo, MI 49048.

Click the links below for each area:

Group Outings. Zoo Crew. Corporate Memberships.

Gates open 1 hour prior to first pitch (i.e., gates will open at 5:35pm for a 6:35pm first pitch)

The team store is open from 9am-5pm, Monday through Friday as well as on game days.

During the game, fans will be able to purchase Growlers gear just past the First Base Grandstand.

On gamedays, the Team Store opens when gates open (one hour before first pitch, subject to change).

You can also purchase items online here: Growlers Merchandise

The team store is open from 9am-5pm, Monday through Friday as well as on game days.

During the game, fans will be able to purchase Growlers gear just past the First Base Grandstand.

On gamedays, the Team Store opens when gates open (one hour before first pitch, subject to change).

You can also purchase items online here: Growlers Merchandise

Games are NEVER canceled more than 2 hours before the game per league rules. Follow team social media sites for updates.

In the unfortunate event that a game is canceled/postponed, it is first posted on our website homepage and through our Facebook and Twitter pages.

VIP Parking is $10 in the paved lot. FREE parking will be available for all guests in the grass lots, excluding 4th of July Fireworks Nights.

Accessible parking is available but limited.

Please show parking staff your credentials and they will direct you to the designated area.

Children 3 and under receive FREE admission to the game, but they do NOT get a seat at the game and must sit on an adult’s lap.

Honor Credit Union Stadium is a cashless facility.

We accept all major credit cards at all our concession stands, ticket office, and gift shop. 

If fans wish to exit the stadium, check in with a gate attendant. They may ask to stamp your hand. You are not allowed to bring any open containers or beverages back into Honor Credit Union Stadium.

TICKET POLICIES 🎟️

Tickets may not be offered for resale. Event date & time are subject to change. Gates open 1 hour prior to game time. All rights reserved.

WARNING
Anyone holding or using tickets in Honor Credit Union Stadium (1) assumes all risks and dangers incidental to the game of baseball, whether occurring prior to, during or subsequent to the actual playing of the game, including specifically (but not exclusively) the dangers of thrown or batted balls or objects, and (2) agrees the Kalamazoo Growlers; Kalamazoo Baseball, LLC; Kalamazoo Concessions LLC; and the Northwoods League; all clubs, coaches, players, or any other individual or entities, should not be liable for any injuries resulting from the aforesaid causes. The holder of a ticket also agrees to allow the team to reproduce their likeness for promotional purposes.

Once tickets are reserved, no refunds will be given. If you have a multiple game ticket package (5-Game Mini Plan, half-season, etc.), your tickets are exchangeable, based on availability, to any home game during the same season.

RAIN POLICY
In the event of bad weather, visit growlersbaseball.com or the team’s social media sites for updates.

If a game is rained out prior to the conclusion of the 5th inning or prior to the gates opening, all tickets can be redeemed for any other game remaining in the regular season, based on availability.

If the rainout occurs 2 hours after the gates have opened, regardless of how much of the game has been played, all Group Areas featuring all-inclusive food/beverage will be considered used in full and can only be redeemed for a general admission ticket for another game during the same regular season, based on availability.

If the game is shortened due to rain but has been played beyond the required 5 innings to make it a complete game, all tickets will be considered used and will have no value at the ticket office.

All promotions, dates, and times are subject to change without notice. For further ticket info, call 269.492.9966.

NOTICE
Management reserves the right, without the refund of the ticket price, to refuse admission or eject any person whose conduct is deemed to be disorderly or who fails to comply with management rules/directions.