The following rules outline the Mankato MoonDogs’ policies and procedures in the event that we have a game suspended or rained out.

General Admission and Premium Seating

  • If the game is postponed before it is open to the public:

All fans can exchange their dated ticket for a ticket of equal or lesser value at a later date for any future MoonDogs regular season home game. This can be switched out at the MoonDogs office or ticket booth on the day of the future game you choose to attend.

  • If the game is suspended before it is ruled an official game:

Fans holding a dated ticket can exchange it at a later date for a ticket of equal or lesser value to any future MoonDogs regular season home game.

  • If the game is called off after it is ruled an official game (after 4.5 innings of play if the MoonDogs are ahead, or after 5 innings of play if the MoonDogs are losing):

The MoonDogs will offer no refund of any kind. This is the universal policy for all patrons at all MoonDogs home games when a game is called off, for whatever reason, after it is ruled an official contest.

Dog Pound

  • If the game is postponed before the Dog Pound is opened to the public:

Your Dog Pound ticket can be exchanged at a later date to a future MoonDogs regular season home game. This can be switched out at the MoonDogs office or ticket booth on the day of the future game you choose to attend.

  • If the game is suspended before it is ruled an official game:

Fans holding a dated ticket can exchange it at a later date for a ticket of equal or lesser value to any future MoonDogs regular season home game.

  • If the game is called off after it is ruled an official game (after 4.5 innings of play if the MoonDogs are ahead, or after 5 innings of play if the MoonDogs are losing):

The Mankato MoonDogs will offer no refund of any kind. This is the universal policy for all patrons at all MoonDogs home games when a game is called off, for whatever reason, after it is ruled an official contest.

PLEASE NOTE:

Under no circumstances will cash refunds be issued for games that are rained out. In the event that the last regular season home game of the season is rained out, vouchers for the next season will be issued to all of those in attendance.