CONTACT
Front Office Phone: (319) 232-0500
Ticket Phone: (319) 232-5633
Mailing Address:
PO Box 4124, Waterloo, IA 50704

GLOSSARY

ANIMALS: Animals are not allowed in the ballpark, with the exception of service animals.

ANNOUNCEMENTS: All birthday, anniversary or group announcements must be turned into the Guest Services Table by the bottom of the second inning.

ANTHEM SINGERS: Contact the Bucks at (319) 232-0500.

ATM: An ATM machine is located inside the main entrance of Riverfront Stadium.

BEER SALES: In order to purchase beer at Riverfront Stadium, persons must be 21 years of age or older and have a picture I.D. as proof of age. It is illegal for anyone to purchase beer for minors and anyone found in violation will be asked to leave. The Bucks management reserves the right to refuse the sale of alcoholic beverages and may evict any person deemed intoxicated from the stadium.

BUDWEISER PARTY DECK: This area down the right-field line can host groups for ticket-only or All You Can Eat and Drink. CLICK HERE TO LEARN MORE.

  • Ticket-only | each guest will receive a ticket to the game
  • All You Can Eat and Drink | begins 30 minutes after the gates open and goes for 3 hours
  • Drink Menu includes soda, lemonade, water, & beer (Budweiser, Bud Light, and Busch Light)

BULLPEN FIELD BOXES: Our newest group area, located right behind the Bucks Bullpen, features seating for up to 15 people in each section and your choice of a ticket-only or unlimited food and beverage service. CLICK HERE TO LEARN MORE.

  • Ticket-only | each guest will receive a ticket to the game
  • All You Can Eat and Drink | begins 30 minutes after the gates open and goes for 3 hours

CARRY-IN ITEMS: No cans, bottles, alcoholic beverages (botas or wineskins), or food is permitted to be brought into the game. Exceptions are baby food or snacks for young children.

CONCESSIONS & BEER STANDS: The Bucks offer two full-service concession stands, one located on the third-base side and the other located on the south side of the facility. Both stands serving windows’ open to the outside. Beer stands are located throughout the concourse of Riverfront Stadium.

COORS LIGHT LOUNGE: This grassy area down the left-field line can host groups for ticket-only or all you can eat and drink. CLICK HERE TO LEARN MORE.

  • Ticket-only | each guest will receive a ticket to the game
  • All You Can Eat and Drink | begins 30 minutes after the gates open and goes for 3 hours

COUPON BOOKS: Coupon books are an affordable way to enjoy a summer of great entertainment with family, friends, co-workers, and clients! These are perfect for fans who can’t make it to every home Bucks game or if you decide you want to go to more games at a lower cost. Purchase 10-Game Coupon Books today!

CREDIT CARDS: Credit cards are accepted in the ticket office, the souvenir store, and at all concession stands.

EMAIL NEWSLETTER: The Bucks offer a free email newsletter. Fans may sign up at the Guest Services Table or on-line at www.waterloobucks.com.

FAN CONDUCT: Fans who appear intoxicated, use foul or abusive language, throw objects onto the playing area, or interfere with play will be ejected from the park. When cheering for the Bucks, please use proper language.

FAN MAIL: Anyone wishing to write a Bucks player may do so by sending a letter to the attention of the player to: Waterloo Bucks, P.O. Box 4124, Waterloo, IA 50704.

FIELD DIMENSIONS: Foul lines – 335 feet, Center field – 375 feet.

FIREARMS/WEAPONS: All firearms and weapons are prohibited from entering Riverfront Stadium.

FIRST AID: Fans in need of medical attention should inform a policeman, Bucks front office staff member, or usher immediately.

FOUL BALLS: Fans may keep foul balls that land in the seated areas. The ball club assumes no liability for injuries incurred as a result of objects leaving the playing field.

GAME BROADCASTS: All 36 Waterloo Bucks road games can be heard online at www.waterloobucks.com. All 36 Waterloo Bucks home games can be viewed on NWLTV.

GATES OPEN: 35 minutes before the scheduled first pitch time, unless noted.

GIFT CERTIFICATES: Gift certificates are available in increments of $5.00 and may be purchased at the Souvenir Store or on our online store. They can be used for tickets, souvenirs, concessions, or kids’ games.

GROUP SALES: There is no better way to spend a night at the ballpark than with a group of friends or employees. Group rates offer a discounted admission price. For more information call Brett at (319) 896-7624 or send him an email at groups@waterloobucks.com. Learn more about Groups in the Stands, Party Packages, or Private Group Areas.

GUEST SERVICES (INFO): The Guest Services Table is located near the main entrance to the stadium. This is a catch-all area for lost and found items (including parents and children), contest entries, messages, etc.

HANDICAP ACCESSIBLE SEATING: Handicap accessible seating is located at the top of the dugouts in the main grandstand. Companions accompanying disabled individuals should be given a folding chair so they can sit together.

KIDS ZONE & BACKYARD BALLPARK: Bucky’s Backyard Ballpark is a whiffle ball field located behind the 1st base bleachers at Riverfront Stadium. This field is free for kids to play whiffle ball during games or by special appointment. It is often used at several other community events throughout the summer. The Kids Zone is located right inside the main gates and features an assortment of inflatable and carnival-style games for kids.

LAWN CHAIRS/STADIUM CHAIRS: Lawn chairs are not permitted at Riverfront Stadium. Stadium chairs are available for purchase by season ticket holders for $60 per season for new chairs; $20 per season for renewal chairs. Stadium chairs reserve the season ticket holder’s seat for the whole season.

LOST & FOUND: All found items should be turned in to any Bucks employee. To claim an item, contact the Bucks office or Fan Services table.

NOTICE OF RISK: Management reserves the right to revoke the license granted by every ticket. Ticket holder assumes all risks incidental to the game of baseball including, but not exclusively, injury resulting from thrown or batted balls, thrown bats or damage to property in or adjacent to the ballpark whether occurring prior to or subsequent to the game.

ON-FIELD PROMOTIONS/LUCKY ADS: Fans may sign up for all on-field promotions at Guest Services, located on the concourse level near the main gate. Lucky Ad prizes may also be claimed at Guest Services.

PARKING: Parking is available to all patrons free of charge in the Riverfront Stadium parking lot. Handicap accessible parking is available directly outside the front entrance to those fans with an appropriate handicap parking permit.

PLAYER AND MASCOT APPEARANCES: Appearances can be scheduled by contacting the Bucks at (319) 232-0500 during normal business hours.

PRESS BOX: The press box is located on the upper level behind home plate. Only those with proper credentials will be allowed in the press box.

PROGRAM: The Waterloo Bucks souvenir program is for sale at the Souvenir Shop for $4.00. The program comes with the Buckshot Roster insert which is updated daily and contains information on the team and the NWL. The Buckshot Roster insert is also available for sale for $1.00.

RAIN CHECKS: If a game is postponed because of poor weather, ticket holders may exchange their ticket for one of equal value for any regular-season game, subject to availability. The rain-out policy is printed on the back of the game ticket. Fans with tickets to the Budweiser Party Deck, Bullpen Field Boxes, or Coors Light Lounge must see their group leader – they DO NOT receive rainchecks.

RE-ENTRY POLICY: Fans may exit and re-enter the stadium during the game, but must receive a hand stamp before leaving and show both their hand stamped and ticket stub for re-entry. Ticket sales end at the completion of the 6th inning and admission is then free into the stadium.

RESTROOMS: Men’s and Women’s restrooms are located to the left of the main entrance of the stadium. There is also a family restroom near the main entrance.

SCHEDULES: Pocket schedules are available at the Guest Services Table, Souvenir Shop, Concession Stands, Ticket Office, and Main Office. The schedule and promotions are also available at www.waterloobucks.com.

SEASON TICKET HOLDER GATE: The Season Ticket holder gate is located on the first base side of the stadium, and opens 35 minutes prior to the scheduled game time. This gate is only accessible to those fans holding a season ticket or a season ticket card.

SECURITY: If a situation arises that involves a physical confrontation or a repeated violation of stadium regulations, contact your supervisor or a security officer. There will be several security officers at every game.

SMOKING: Smoking is not permitted inside the stadium. This policy also extends to e-cigs. A smoking area is located outside the 3rd base gate.

SPEAKERS BUREAU: The Bucks are happy to provide speakers for civic groups and special events. Contact the Bucks at (319) 232-0500.

SOUVENIR STORE: The Souvenir Shop is located on the south end of the stadium or directly to your right as you enter the ballpark. The store offers a wide variety of official Waterloo Bucks gear.

STADIUM ADVERTISING: Customers interested in in-stadium advertising are encouraged to contact our sales staff at (319) 232-0500.

TICKET INFORMATION: Advance tickets may be purchased online at www.waterloobucks.com or can be ordered over the phone by calling the Bucks ticket line at (319) 232-5633. Tickets may also be purchased on the day of the game at the box office located outside the main gates.

TICKET OFFICE HOURS: 10:00 am – 5:00 pm, Monday-Friday + all Game Days

REGULAR SEASON SINGLE GAME TICKET PRICES

TICKET TYPE Advance Tickets
(Purchased before the day of the game)
Day of Game Tickets

Box Seats $14.00 $16.00
Reserved Seats $11.00 $13.00