Service and Content
Northwoods League + is a digital subscription service which gives fans access to Northwoods League baseball and softball games. Northwoods League + can be accessed on your TV using your favorite streaming devices, on mobile devices, or any personal computer.
Content on Northwoods League + is free to view for account holders. To create an account, Users must provide their First Name, Last Name and a valid email address.
Northwoods League + features live regular season NWL baseball and softball games. Exceptions may apply to games airing on ESPN+ or in the event a game is being played at an alternate location without video production services.
On Demand Games are typically available within 24 hours.
Northwoods League games will be available to watch On Demand for one week following the Live Event.
Account Management
If you have forgotten your password or need to unlock your account, go to the Northwoods League + log-in screen and click the link that says, ‘Forgot your username or password?’
You will then come to a screen that asks for your email address. Enter your valid email address associated with your Northwoods League + account and you will receive an email with a link to reset your password.
The email will contain a link directing you to reset your password.
Devices
Northwoods League + is available on the following devices:
- Desktop: PC and Mac – the website is available on all modern desktop browsers, including Chromecast, Chrome, Firefox, Safari, and Edge
- Mobile Devices: Available on iOS and Android smart phones and tablets
- Streaming Devices: Content can be streamed to any smart TV using Airplay on Apple TV and Chromecast.
- OTT Applications: Apple TV, Amazon Fire TV, Roku, Android TV
Registered Users can watch Northwoods League + content on up to five (5) devices concurrently.
One of the most common issues seen by Northwoods League + users is that of weak and/or interrupted internet connectivity within their home Wi-Fi Networks. If you see constant buffering or loading circles or frequent changes in the quality of your streams, try these troubleshooting steps:
- Restart your browser, device, and home Wi-Fi Network
- Close the browser that had Northwoods League + open / the Northwoods League + App.
- Shut down your device.
- Unplug your Wi-Fi router/modem from power for 1-2 minutes.
- Plug your Wi-Fi router/modem back into power.
- Restart device, open Northwoods League + app / in browser
- Improve your Wi-Fi Signal
- Move to a more central location / closer to your device.
- Move Wi-Fi router away from other wireless devices (microwaves)
- Move router off the floor.
- Connect your computer directly to the modem.
- Close the browser that had Northwoods League + open.
- Shut down your computer.
- Unplug your modem from power for 1-2 minutes.
- Plug your modem back into power.
- Turn computer on, plug computer into modem via ethernet cable.
- Open Northwoods League + in browser
If none of the above works, and you continue to have the same issues, please consider contacting your Internet Service Provider.
When trying to access a live Northwoods League + event, if you are seeing a continuous loading circle or connection error within the video player, this may be resolved by signing out of Northwoods League +, clearing your web browser’s cache, and relaunching the browser.
If you’re unsure of how to clear your web browser’s cache, please see the below links for instructions from each of the most commonly used browsers:
For any issues on the iOS app please try to reinstall the app from your mobile device:
- Remove the app from your device.
- Power cycle your device (Turn your device off and then on again)
- Reinstall the app on your device.
If you continue to have trouble, install any available updates for your iOS. If these suggestions do not resolve the issues you are encountering, please try accessing the app through a different network or Wi-Fi connection to see if the same issues occur.
For more detailed information please visit the official iPhone support page or the official iPad support page.
For any issues on the Android app please try to reinstall the app from your mobile device:
- Remove the app from your device.
- Power cycle your device
- Reinstall the app on your device.
If you continue to have trouble, install any available software updates.
If these suggestions do not resolve the issues you are encountering, please try accessing the app through a different network or Wi-Fi connection to see if the same issues occur.
Streaming and Technical Issues
4.1.1 MINIMUM SYSTEM REQUIREMENTS
- A broadband internet connection (DSL/cable or higher) of 750kbps or higher is needed for Northwoods League +. If you have an internet connection speed of 5.0 Mbps or higher and your computer meets the requirements below, you will be able to enjoy Northwoods League + content at its highest video quality.
4.1.2 MINIMUM WINDOWS REQUIREMENTS
- Pentium III 1GHz or higher or equivalent AMD processor with a minimum of 512MB of memory.
- One of the following operating systems: Windows 7, Windows XP, Windows Vista, or Windows Media Centre Edition, Microsoft Internet Explorer 6 with Service Pack 2 or above, or Firefox v1.5 or above:
- Firefox
- Macromedia Flash Player 10.1
- Video adapter and monitor: Super VGA (1024×768) or higher
4.1.3 MINIMUM MAC REQUIREMENTS
- PowerPC G3 600 MHz
- Pentium III 1GHz with a minimum of 512MB of memory
- Mac OS X 10.4+
- Firefox v1.5+
- Micromedia Flash Player 10.1
- Video adapter and monitor: Super VGA (1024×768) or higher
4.1.4 BROWSER COMPATIBILITY
- Northwoods League + is available on Chrome, Firefox, Safari and Edge
4.1.5 MINIMUM MOBILE DEVICE REQUIREMENTS
- Android OS 4.3 or above
- iOS 9 or above
4.2.1 CONNECTIVITY
A broadband internet connection (DSL/cable or higher) of 750kpbs or higher is needed for Northwoods League +. If you have an internet connection speed of 5.0 Mbps or higher and your computer/device meets the system requirements, you will be able to enjoy Northwoods League + content at its highest video quality.
You can use this free online tool to check your Internet connection’s speed:
- Speed Test (Select the New York option as a baseline)
4.2.2 YOUR NETWORK
Make sure you (or others on your network) are not downloading music, movies, or games while you are using Northwoods League +, as these activities consume your bandwidth and may mean you are not getting enough bandwidth to stream Northwoods League +.
Closed networks, such as the ones found on college campuses, hotels, hospitals, businesses, etc., can cause connectivity issues with live streaming video if certain ports are blocked or restricted.
4.2.3 INTERNET CONGESTION
Despite having a fast Internet connection, Internet congestion can slow down the delivery of the stream, make it difficult for you to connect, or cause buffering. Often the interruption is temporary.
If you repeatedly have problems connecting, please notify your Internet Service Provider. There are often quick fixes they can make when they learn about your issue.
There are several reasons why a stream may have issues. If the stream is taking a long time to load, is consistently buffering, or is of low quality, it could be the following:
4.3.1 SLOW INTERNET CONNECTIVITY / NOT ENOUGH BANDWIDTH
Northwoods League + works best over 4G and Wi-Fi networks. As Northwoods League + uses adaptive playback that adjusts the quality of the stream depending on your network bandwidth, slower networks or internet connection speeds can reduce the video quality available in Northwoods League +. Try troubleshooting here or contact your Internet Service Provider or Mobile Data Provider if you suspect you are getting less bandwidth than you should.
4.3.2 CPU UTILIZATION (DESKTOP)
If your CPU is running at or above about 75%, you will likely encounter issues with sluggish or choppy video quality.
To check your CPU usage on a Windows computer, press the Ctrl+Alt+Del keys simultaneously and then select “Task Manager”. Your current CPU usage percentage is displayed under the “Performance” tab.
To check your CPU usage on a Mac OSX computer, launch the Activity Monitor application. Your current CPU usage percentage is displayed under the CPU tab.
If you’re experiencing high CPU utilization, close any unnecessary applications which will help save CPU resources. Also, please check your CPU utilization while the media player is running.
One of the most common issues seen by Northwoods League + users is that of weak and interrupted internet connectivity within their home Wi-Fi networks.
If you see constant buffering or loading circles or frequent changes in the quality of your streams, try these troubleshooting steps:
- Restart your browser, device and home Wi-Fi network.
- Close the browser that had Northwoods League + open / the Northwoods League + app.
- Shut down your device.
- Unplug your Wi-Fi router / modem from power for 1-2 minutes.
- Plug your Wi-Fi router / modem back into power.
- Restart device, open Northwoods League + app / in browser
4.4.1 IMPROVE YOUR WI-FI SIGNAL
- Move to a more central location / closer to your device.
- Move Wi-Fi router away from other wireless devices (microwaves) to avoid interference.
- Move router off the floor.
4.4.2 CONNECT YOUR COMPUTER DIRECTLY TO MODEM
- Close the browser that had Northwoods League + open.
- Shut down your computer.
- Unplug your modem from power for 1-2 minutes.
- Plug your modem back into power.
- Turn computer on, plug computer into modem via ethernet cable.
- Open Northwoods League + in a browser
If none of the above works, and you continue to have the same issues, please consider contacting your Internet Service Provider.
When trying to access a live Northwoods League + event, if you are seeing a continuous loading circle or connection error within the video player, this may be resolved by signing out of Northwoods League +, clearing your web browser’s cache, and relaunching the browser.
If you’re unsure of how to clear your web browser’s cache, please see the below links for instructions from each of the most commonly used browsers:
Still Have Questions?
Before contacting the Northwoods League + support team, we suggest searching our FAQs and help documentation for a solution to your concern. If you still have questions or concerns, you can reach our support team using the form below.
